Parts Specialist I (Charlotte)

The Parts Specialist I provides counter service to city employees who need parts/equipment to perform their jobs. The Parts Specialist I will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts.

Provide quality customer service to include but not limited to the following:
• Attention to detail
• Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual.
• Meet and greet customers
• Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
• Answer questions regarding availability of parts
• Ask appropriate questions to ensure correct parts are researched and provided
• Inform customers when requested parts are available

Parts Pick up
• Drive vehicle to designated locations to purchase/pick up parts
• Provide company documentation to vendors as required (tax exempt form, credit references)
• Review all invoices at vendor location to ensure accuracy on pricing and quantities
• Return products to MANCON location in a timely fashion

Data Entry Requirements
• Assist in generating invoices for customer requisitions in the inventory system
• Assist in entry of vendor receiving documents in the inventory system

Inventory Management Requirements
• Assist in performing weekly inventory cycle counts
• Assist in performing counts during Wall to Wall inventories at site

Other Requirements
• Follow established guidelines for vehicle and equipment maintenance
• Provide 24 hour support at the city location during emergencies
• Travel to locations to pick up parts
• Assist with inventory research projects as requested
• Adhere to required procedures
• Operate a forklift
• Participate in the SCM continuing training program
• Assist with Store Supervisor duties as assigned

• 1 year computer experience
• 24-hour availability
• Valid Driver’s License with two years driving experience
• 1 year experience with auto or heavy duty truck parts
• Obtain and maintain a forklift license

Work is mostly performed in an office setting, however some requirements occur at storerooms and warehouses in the field which may have uncontrolled temperatures and dirt/dust/damp conditions. Travel to site in a vehicle will occur.