The Parts Specialist provides counter service to MaineDOT employees who need parts/equipment to perform their jobs. The Parts Specialist will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts.
Provide quality customer service to include but not limited to the following:
• Attention to detail
• Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual.
• Meet and greet customers
• Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
• Answer questions regarding availability of parts
• Ask appropriate questions to ensure correct parts are researched and provided
• Inform customers when requested parts are available
Parts Pick up
• Drive vehicle to designated locations to purchase/pick up parts
• Provide company documentation to vendors as required (tax exempt form, credit references)
• Review all invoices at vendor location to ensure accuracy on pricing and quantities
• Return products to MANCON location in a timely fashion
Data Entry Requirements
• Assist in generating invoices for customer requisitions in the inventory system
• Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
• Assist in performing weekly inventory cycle counts
• Assist in performing counts during Wall to Wall inventories at site
Other Requirements
• Follow established guidelines for vehicle and equipment maintenance
• Provide 24 hour support at the MaineDOT location during emergencies
• Travel to locations to pick up parts
• Assist with inventory research projects as requested
• Adhere to required procedures
• Participate in the SCM continuing training program
• Assist with Store Supervisor duties as assigned
Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.
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